Privacy Policy
Last updated: 01.05.2024.
This privacy policy applies to crevio.io, a private company limited by shares (“Agency”, “we,” “our,” “us.”). The terms used in this Privacy Policy shall have the same meaning as in the Terms of Use, unless noted otherwise.
We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.
If you do not agree with our policies and practices, do not register with, access, or use the Agency Website (“Site”) or/and Agency services (“Services”). By registering with, accessing, or using the Site or/and Services, you agree to this Privacy Policy (“Policy”). This Policy may change from time to time. Your continued use of or access to the Site or/and Services after we make changes are deemed to be acceptance of those changes, so please check this page periodically for updates.
- Information We Collect and How We Collect It
- Data we collect for our analytics
- Information You Provide to Us
- Cookies, Information Collection, and Tracking Technologies
- Data We Collect from Our Partners
- Aggregated Data
- Third-Parties
- Why Do We Collect Your Data
- Disclosure of Your Information
- How do we use your information
- Data Security
- Data Transfers and International Data Transfers
- Your Rights and Options
- General Data Protection Regulation (GDPR)
- Requests and removal of the data
- For California Residents
- Personal Information Collected and Processed
- Requests to Exercise Your Rights
- Disclosures of Personal Information for a Business Purpose
- Sale of Personal Information
- Do not track notice
- Opt-out of interest-based advertising
- Data Retention
- Third-party links
- Terms of Use
- Changes to Our Privacy Policy
- Where Agency is located
- Agency as data processor
- Age Limits
- Contact Us
Information We Collect and How We Collect It
We collect information from and about users of the Website:
- Directly from you when you provide it to us;
- Automatically when you use the Website (some information – such as IP address and/or browser and device characteristics);
- Or if you register for or log into our services using third party credentials (e.g. Google), we will import your information from such third party to help create your account with us;
- Data we collect from our partners that help us to maintain our services and privacy.
Our principles regarding user privacy and data protection
- Lawfulness, transparency and fairness;
- Purpose Limitation;
- Data Minimisation;
- Accuracy;
- Storage limitation;
- Confidentiality and integrity.
Your privacy and security are of the utmost importance to us. We will always follow these principles.
Adherence by Agency to these privacy principles may be limited (a) to the extent required to respond to a legal or ethical obligation; (b) to the extent necessary to meet national security, public interest or law enforcement obligations; and (c) to the extent expressly permitted by an applicable law, rule or regulation.
Data we collect for our analytics
- Device info including the device model IP address and unique identifiers;
- UI activity events (e.g. clicked on active buttons/ elements of the Site or/and Services;
- information about your interactions with the Site or/and Services such as your search queries (including the date and time of any requests you make), browsing history;
- Inferences are drawn about your interests and preferences based on your usage of the Site or/and Services;
- Certain technical data, which may include:
- URL information;
- online identifiers including cookie data and IP addresses;
- information about the types of devices you are using such as unique device IDs, network and device performance, browser type, language, information enabling digital rights management, operating system;
- your non-precise location, which may be derived or inferred from certain technical data (e.g., your IP address, language setting of your device).
Browser info | the type of browser you use, browser language, browser settings, and cookie information. This may include data about you related to bid requests an ad impression, collected when we decide to show you an ad on a Digital Property and when we deliver an ad. | |
Device info | device IDs (CTV ID, IDFA or AAID), device model, network and device performance, browser type, language, information enabling digital rights management, operating system | |
Location info | when location services have been enabled for an app on your device that has integrated our technology or that may send that information to our Service. | |
Info about your activity on a Digital Property | browsing history, viewing history, search history and information regarding an individual’s interaction with an internet website, app, or advertisement, including the time web pages or apps were visited or used, including in-game or online viewing activity (e.g., videos viewed, pages viewed). | |
Ads info | types of ad, where the ad was served, whether you clicked on it and whether you visited the advertiser’s website or download the advertiser’s app. | |
The information We collect about you does not directly identify you, and we take care to ensure that we do not collect any information that tells us who you are. However, the information listed above could be combined with Other Information to identify or reveal information about you, so it may qualify as personal information or personal data under applicable law. | ||
As described in further detail below, we may collect the categories of personal information listed above from other sources, such as our affiliates. | ||
Our Services allow Digital Properties, advertisers, and others to buy and sell data to help make the ads that you see more relevant. Advertisers may share with us information about your interests or demographic information (your age or gender) that they have collected directly from you and from third parties, and they may use that information on our Services to help make the ads served to you more relevant or for other purposes. |
Information You Provide to Us
When you register with, access, or use the Site or/and Services, we may ask you to provide information (a) by which you may be personally identified, such as name, email address, or any other personal or personally identifiable information under applicable law (“personal information“), and/or (b) that is about you but individually does not identify you.
This information includes:
- Information that you provide by filling in forms on the Site. This includes information provided at the time of registering to use or access the Site or/and Services. We may also ask you for information when you interact with us (such as when responding to notices and announcements from us), and when you report a problem with the Site or/and Services, or otherwise correspond with us;
- Records and copies of your correspondence (including email addresses), if you contact us;
- Your responses to surveys that we might ask you to complete for research purposes;
Details of transactions you carry out through the Site/Services and of the fulfillment of your orders.
Information collected automatically
While using our Site or/and Services, we may collect certain personally identifiable information that can be used to contact or identify you which also includes: IP Address, Cookies, Usage Data, Unique Identifiers, Google Tags, Device Information. This personal information is necessary to manage our Site, communicate with you about the Site, and for other purposes set out in this Privacy Policy.
You voluntarily consent to the collection, use and disclosure of such personal information by providing personal information to us and by continuing to use the Site. Without limiting the aforesaid, if appropriate, you may be asked to provide your consent when we collect, use, or disclose your personal information in particular circumstances. Take into account, occasionally, your consent will be implicit through your conduct with us in the case the purpose of the collection, use or disclosure is clear and voluntarily provided by you.
Cookies, Information Collection, and Tracking Technologies
We may use cookies and log files to track user information. Cookies are small amounts of data that are transferred to your web browser by a web server and are stored on your computer’s hard drive. We use cookies to track which page variant a visitor has seen, to track if a visitor has clicked on a page variant, to monitor traffic patterns, and to assess the popularity of services options. We will use this information to deliver relevant content and services to you. This also allows us to make sure that visitors see the landing page they expect to see if they return to the same web URL and it allows us to tell you how many people click on your landing pages. You can disable cookies in your settings, but some parts of the Services and/or the Site may then not function properly. Specific information about how we use Cookies and how you can refuse certain cookies is set Agency Cookie Policy. You can refuse certain cookies is set here.
Web Beacons. Parts of the Site or/and Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related Site or/and Services statistics (for example, recording the popularity of certain Site or/and Services content, features, functionality, and services, and verifying system and server integrity).
Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
We automatically collect certain information when you visit, use, or navigate the Site or/and Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site or/and Services and other technical information. This information is primarily needed to maintain the security and operation of our Sites or/and Services, and for our internal analytics and reporting purposes.
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device or/and Services from a connected TV.
Additionally, we may use third-party software to serve ads on the Site or/and Services, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.
Note: that certain cookies are necessary to enable the website to operate and refusing or disabling some or all cookies may limit your ability to make use of the Site.
Data We Collect from Our Partners
We also may collect the following data from our partners:
- Location data (such as to determine the coarse location of your IP address);
- Data for analytics purposes, so we can provide you with better services.
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
Aggregated Data
From time to time we may use your personal information to generate Aggregated Data for internal use and for sharing with others on a selective basis. “Aggregated Data” means records that have been stripped of information potentially identifying customers, landing pages, or end-users, and which have been manipulated or combined to provide generalized, anonymous information. Note: that any such aggregated data will not include any personal information and we will never make it available to third parties to use for their own purposes.
We use Aggregated Data to show general statistic information for content owners. Aggregated Data does not include any Personal Data.
Third-Parties
When you use or access Site/Services or its/their content, certain third parties may use automatic information collection technologies to collect information about you or your device, or you may otherwise be accessing and using third-party platforms, software, and applications.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about a third party’s processing of your information, you should contact the responsible provider directly. You acknowledge and agree that your access and use of such third party tools may be subject to their respective terms of use and privacy policies.
We may also partner with selected third-party vendors (subprocessors) to allow tracking technologies and remarketing services on the Site or/and Services through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site or/and Services, determine the popularity of certain content and better understand online activity. By accessing the Site or/and Services, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors.
Full list of categories of third-party you can find here: “Disclosure of Your Information“.
Why Do We Collect Your Data
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent:
- To make the Site or/and Services work.
- To perform the contract, we process data necessary to:
- Create Accounts and allow you to use the Site or/and Services, access its contents, features, functionality, and services, and to access or use the Site;
- Operate our services;
- At our discretion, provide and deliver products, services, and any other information you reasonably request;
- Send you Site-related or/and Services-related communications, such as when updates are available, and of changes to any products or services we offer or provide through the Site or/and Services;
- Give you notices about your Account; and
- Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To make the Site or/and Services more suitable for our users.
- To provide a great application and/or Site to our users, we have a legitimate interest to collect and process necessary data to:
- Update and develop user profiles;
- Develop and improve the Site or/and Services and user experience;
- To send you marketing and promotional communications (for Business Purposes and/or with your Consent). We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out marketing via contact@crevio.io emails at any time;
- Manage our relationship with you;
- To send you marketing and promotional communications (for Business Purposes and/or with your Consent). We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out marketing via contact@crevio.io emails at any time;
- To send administrative information to you (for business purposes, legal reasons and/or possibly contractual). We may use your personal information to send you a product, service, and new feature information and/or information about changes to our terms, conditions, and policies;
- Deliver targeted advertising to you (for our Business Purposes and/or with your Consent). We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness;
- To protect our Site or/and Services (for Business Purposes and/or Legal Reasons). We may use your information as part of our efforts to keep our Site or/and Services safe and secure (for example, for fraud monitoring and prevention).
- Provide social features as part of the Site or/and Services;
- Customize the Site or/and Services experience according to your individual interests, such as through storing information about your preferences and recognizing you when you use or access the Site or/and Services;
- Respond to your comments and questions and provide user support;
- Provide you offers in the Site or/and Services as well as in other websites and services, and by email;
- Send you related information, such as updates, security alerts, and support messages;
- Speed up your searches.
- To analyze, profile, and segment.
- In all of the above cases and purposes, we may analyze, profile, and segment all collected data, including for the purpose of estimating our audience size and usage patterns.
Disclosure of Your Information
We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
We do not share, distribute, sell, trade, rent, or otherwise transfer to outside parties your personally identifiable information without first receiving your permission or as permitted in this Privacy Policy. We will only share your information with third parties in accordance with your instructions or as necessary to provide you with a specific service or to trusted third parties who assist us in operating our Site or/and Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Under certain circumstances, Agency may be required to disclose your personal information if required to do so by law, or in response to valid requests by public authorities (e.g. a court or a government agency).
The following personal data will only be shared with the categories of recipients outlined in the table below if:
- you choose to make use of a specific Site or/and Services feature where sharing of particular personal data is required for the proper use of the Site or/and Services feature; or
- you grant us your permission to share the personal data, e.g. by selecting the appropriate setting in the Services or authorizing Agency through a presented consent mechanism.
Besides, we may disclose personal information that we collect or you provide:
In addition, we may disclose personal information for the following categories of recipients and for the following reasons:
Service providers | We work with service providers that work on our behalf which may need access to certain personal data in order to provide their services to us. These companies include those we’ve hired to provide customer service support, operate the technical infrastructure that we need to provide the Services, assist in protecting and securing our systems and services, and help market own products and services as well as partner products, services, events, and co-branded promotions in which we involved. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity |
Advertising partners (Demand partners) | We work with advertising partners to enable us to customize the advertising content you may receive on our Services. These partners help us deliver more relevant ads and promotional messages to you, which may include interest-based advertising (also known as online behavioral advertising), contextual advertising, and generic advertising on the Site or/and Services. We and our advertising partners may process certain personal data to help Agency understand your interests or preferences so that we can deliver advertisements that are more relevant to you. |
Our partners | Depending on how you access the Site or/and Services (e.g. through a third-party service or a mobile provider), we may share your information as necessary. We may also share personal data with that third party about your use of the Site or/and Services. |
Affiliates | We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us |
Law enforcement and data protection authorities | We may share your personal data when we in good faith believe it is necessary for us to do so in order to comply with a legal obligation under applicable law or respond to valid legal processes, such as a search warrant, a court order, or a subpoena. We also may share your personal data where we in good faith believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, a criminal investigation, protecting the safety of any person, or to prevent death or imminent bodily harm, provided that we deem that such interest is not overridden by your interests or fundamental rights and freedoms requiring the protection of your personal data. |
Business Transfers | We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. |
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Agency our customers, users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
How do we use your information
Agency uses the collected data for the following purposes:
- to provide and maintain the Site or/and Services;
- to provide information that may improve the Site or/and Services;
- to notify you about changes or additions to our Site or/and Services;
- to compile aggregate data about the Site and Services traffic and the Site and Services interaction so that we can offer better Services;
- to assess services levels, the Site and Services traffic and popularity of different services options;
- to provide customer support;
- to carry out our marketing activities;
- to enforce this Privacy Policy;
- to respond to claims of any violation of our rights or those of any third parties;
- to protect the rights, property or personal safety of you, our visitors, other users and our business;
- and may use personal information for other purposes for which we have a legitimate interest or as required or authorized by law;
- to send you marketing and promotional communications (for Business Purposes and/or with your Consent). We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is in accordance with your marketing preferences. You can opt-out marketing via contact@crevio.io emails at any time;
- to send administrative information to you (for business purposes, legal reasons and/or possibly contractual). We may use your personal information to send you a product, services, and new feature information and/or information about changes to our terms, conditions, and policies;
- to deliver targeted advertising to you (for our Business Purposes and/or with your Consent). We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness;
- to protect our Site and Services (for Business Purposes and/or Legal Reasons). We may use your information as part of our efforts to keep our Site and Services safe and secure (for example, for fraud monitoring and prevention);
- send you related information, such as updates, security alerts, and support messages;
- for providing Services to advertisers and owners of Digital Properties, including providing and operating our services which includes:
- compiling statistics about the advertising transactions occurring through our Services and conducting research and development for our own internal business purposes, such as analyzing campaign forecasts and to help our clients improve their sales of ad space and delivery of ads to you;
- analyzing and reporting on campaign and ad performance, such as reporting to advertisers about when and how you have been exposed to ads or clicked on ads, and reporting to Digital Properties’ information about when and how ads were shown on their Digital Properties and whether they were clicked on;
- investigating, protecting against and deterring malicious activity, fake traffic or fraudulent, unauthorized or illegal activity on the Platform and on the internet;
- debugging errors in systems.
- for the advertising purposes:
- interest-based advertising: using Services Data to infer what you may be interested in and to serve ads to you based on these inferred interests;
- frequency Capping: limiting the number of times you see an ad, so you don’t see the same ad or type of ad too many times;
- showing ads in sequence: showing you ads in a particular order to provide a better user experience;
- geo-targeting: customizing ads shown to you based on your current or prior location;
- contextual ads: showing ads to you based on the content you are viewing;
- ad measurement: understanding how users respond to ads (e.g., clicking on the ad);
- aggregated statistics: reporting aggregated statistics regarding, for example, the effectiveness of online advertising campaigns;
- cross-device mapping: grouping the devices that are owned by an individual or household in order to serve or measure advertising on related devices on behalf of our clients.
- in all of the above cases and purposes, we may analyze, profile, and segment all collected data, including to estimate our audience size and usage patterns.
We may periodically communicate with you via email address you provide for us regarding to your transactions, orders, our products, services, updates, news, events, etc. We may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site and Services. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails or you can communicate with us and tell us not to communicate this information to you. We will process your request within a reasonable time after receipt.
Note: that you will continue to receive transaction-related emails regarding the Site and Services you have requested, including information specific to your account, planned Services suspensions, and outages, updates to our Terms or this Policy. We will attempt to minimize this type of communication to you.
We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
Data Security
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process which included:
- using secure shell protocol (SSH);
- multi-factor authentication;
- access control (physical and technical);
- link encryption.
The protection of your personal information is important to us. We maintain appropriate safeguards and current security standards to protect your personal information from unauthorized access, disclosure, or misuse, such as using Secure Socket Layer (SSL) encryption for all supplied sensitive/credit information. However, no system can be completely secure, and we cannot ensure or warrant the security of any information you provide to us. While we take meaningful steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. We do not accept liability for unintentional disclosure.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Site and Services is at your own risk. You should only access the services within a secure environment.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through the Site and Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
We are not responsible for the safety of any information that you share with third-party providers who advertise but are not affiliated with, our Site.
The Site and Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of the data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Site and Services. You should review the policies of such third parties and contact them directly to respond to your questions.
Personal information will be pseudonymized and encrypted to ensure user privacy. The collected information will be handled for standard cases of use described in this Privacy Policy.
Data Transfers and International Data Transfers
We only share and disclose your information in the following situations:
- Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
- Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer services and marketing efforts. We may allow selected third parties to use tracking technology on the Site and Services, which will enable them to collect data about how you interact with the Site and Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Site and Services. These companies may use information about your visits to our Site and Services and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
- With your Consent. We may disclose your personal information for any other purpose with your consent.
Our servers are located in the USA. If you are accessing our Site from the outside USA, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries. In such instances, Agency shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place.
Agency and the Site are global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than the United States (or your own country, if you are using the Site outside of the United States, despite the geographic restrictions provided in the Terms), we take steps to ensure adequate safeguards are in place to protect your data as explained in this privacy policy.
Adequate safeguards that our partners may use include standard contractual clauses approved by the EU Commission.
When we transfer personal data from the European Economic Area to other countries, we use appropriate legal mechanisms to help ensure all applicable laws, rights and regulations continue to protect your data.
Such measures implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between us and our third-party providers, which require all such recipients to protect the personal information that they process from the EEA in accordance with European data protection laws. Our Standard Contractual Clauses are available here. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
Your Rights and Options
You have the right to opt-out of marketing emails and other direct marketing (if any);
Access the personal data we hold about you. If you request, we will provide you a copy of your personal data in an electronic format; and
You also have the right to correct your data, have your data deleted, object to how we use or share your data, and restrict how we use or share your data. You can withdraw your consent, for example by turning off cookies in your browser settings. We will respond to all requests within a reasonable timeframe. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please let us know. You may also contact your local data protection authority within the European Economic Area for unresolved complaints.
All these rights may be fulfilled by you simply via sending us an email with the relevant request to contact@crevio.io.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.
General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Agency aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
The General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:
- Right of access – the right to be informed of, and request access to, the personal data we process about you;
- Right to rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;
- Right to erasure – the right to request that we delete your personal data;
- Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data;
- Right to object – the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes;
- Right to data portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and
- Right not to be subject to automated decision-making – the right to not be subject to a decision based solely on automated decision-making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
We will process your requests to us within 30 days. We will also notify a relevant supervisory authority within 72 hours from a breach related to your personal information that we hold.
Furthermore, we have assigned a Data Protection Officer (DPO) who may be reached via contact@crevio.io.
However, you can also contact and have the right to lodge a complaint with your local Data Protection Authority.
Requests and removal of the data
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Agency aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
The General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their personal data. Accordingly, we are happy to offer transparency and access controls to help users take advantage of those rights. As available and except as limited under applicable law, the rights afforded to individuals are:
- Right of access – the right to be informed of, and request access to, the personal data we process about you;
- Right to rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;
- Right to erasure – the right to request that we delete your personal data;
- Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data;
- Right to object – the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes;
- Right to data portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and
- Right not to be subject to automated decision-making – the right to not be subject to a decision based solely on automated decision-making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
We will process your requests to us within 30 days. We will also notify a relevant supervisory authority within 72 hours from a breach related to your personal information that we hold.
Furthermore, we have assigned a Data Protection Officer (DPO) who may be reached via contact@crevio.io.
For California Residents
The California Code of Regulations defines a “resident” as:
- every individual who is in the State of California for other than a temporary or transitory purpose and
- every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
Beginning January 1, 2020, the California Consumer Privacy Act (“CCPA”) gives California residents certain rights with respect to the processing of personal data (known as “personal information” under the CCPA).
This supplement provides additional privacy disclosures and details additional rights and should be read in conjunction with our Privacy Policy.
If you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under Disclosure of Your Information section.
If you are a California resident and would like to make such a request, please submit your request in writing to us via contact@crevio.io.
If you are using an authorized agent to exercise your right to opt-out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
- Personal Information Collected and Processed
- Requests to Exercise Your Rights
- Disclosures of Personal Information for a Business Purpose
- Sale of Personal Information
Personal Information Collected and Processed
Our Privacy Policy sets forth the categories of personal information that We collect and process about you, a description of each category, and the sources from which we obtain each category.
Requests to Exercise Your Rights
RIGHT TO KNOW REQUEST – Under the CCPA, you have a right to request information about our collection, use, and disclosure of your personal information over the prior 12 months, and
ask that we provide you with the following information:
- Categories of and specific pieces of personal information we have collected about you;
- Categories of sources from which we collect personal information;
- Purposes for collecting personal information;
- Categories of third parties with which we share personal information;
- Categories of personal information disclosed about you for a business purpose.
If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold, by category or categories of personal information for each third party to which the personal information was sold.
To make a verifiable request for information about the personal information we have collected about you, please to make a request by using the contact@crevio.io.
Upon receiving your request, we will need to verify your identity to determine you are the same person with whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use the personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
RIGHT TO DELETE REQUEST – You also have a right to request that we delete personal information, subject to certain exceptions. You may exercise your right to delete emailing to contact@crevio.io.
HOUSEHOLD REQUESTS – We currently do not collect household data. If all the members of a household make a Right to Know or Right to Delete request, we will respond as if the requests are individual requests.
REQUESTS, GENERALLY – Please note, if you do not have a user account we will not have enough information about you to verify your Right to Know and Right to Delete requests, as we do not keep sufficient information necessary to reidentify and link you to a prior visit to the user services where data may have been collected. As such, we will be unable to verify and honor your requests. You may make a verifiable consumer request related to your personal information twice per 12-month period. We will not discriminate against you for exercising any of your rights under the CCPA.
REQUESTS MADE THROUGH AGENTS – You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
Disclosures of Personal Information for a Business Purpose
In the preceding 12 months, We have disclosed certain data from the following categories of personal information to the categories of recipients listed in Section “Disclosure of Your Information” of our Privacy Policy for one or more business purposes:
- None
Sale of Personal Information
We do not sell personal information. We have taken substantial steps to identify and remediate any data sharing arrangements that could constitute a “sale” under the CCPA.
While we do not sell any personal information, we do provide Usage Data to advertising partners to enable us to provide you with interest-based advertising. For more information on interest-based advertising, please see our Cookies Policy.
We will continue to update our business practices as regulatory guidance becomes available and provides clarity on what constitutes a sale transaction, particularly in the advertising ecosystem.
To exercise these rights, you can contact us by email at contact@crevio.io. If you have a complaint about how we handle your data, we would like to hear from you.
Do not track notice
We don’t currently respond to Do Not Track and similar signals. Please go to All About Do Not Track for more information or use this form.
Opt-out of interest-based advertising
To learn more about interest-based advertising, please visit the Network Advertising Initiative opt out page, the DAA’s WebChoice tool or the DAAC’s WebChoices tool. | |
Please note: | |
Blocked cookies | The opt out cookie may not work if your browser is configured to block third-party cookies. |
Deleting opt outs | If you delete your cookies, you will need to opt out again. There are browser plugins to help you preserve your opt out cookies. |
Only this browser | the opt out only applies to the browser profile in which you set it. For example, if you set the opt out while using Firefox, but then use Chrome, the opt out will not be active in Chrome. To opt out in Chrome, you will need to repeat the opt out process. This is because the cookies cannot be read between different browsers or browser profiles. |
The opt out does not block or delete cookies | It also does not prevent the use of cookies or other technologies for purposes other than selecting ads based on your interests as inferred by your online behavior. If you opt out, data may still be collected about your web browsing activities and you will still see advertising. Ads may be selected, for example, based on the content of the web page in which they are shown. If you wish to block or delete cookies altogether, you can use web browser settings to do so. |
Mobile devices | Mobile device system software such as Apple iOS or Google Play Services provide mechanisms that allow users to opt out of the use of information about their usage of mobile apps to deliver targeted ads to their mobile device. For more information, or to opt out using these mechanisms, consult your device settings (“Opt out of Personalized Ads” on Android devices and “Limit Ad Tracking” on iOS devices). Devices vary in where they include the setting to adjust, you can use the Network Advertising Initiative’s mobile optout guide. |
TV | Your internet connected device (e.g. a smart TV or a set- top box) may give you the ability to opt-out of the use of information for advertising purposes. To determine if your Internet connected device has these options, please visit your device’s settings menu. |
Location Data | Most mobile devices offer you the ability to stop the collection of location information at any time by changing the preferences on your device. You may also be able to stop the collection of location information by particular apps by adjusting the settings for individual apps or following the standard uninstall process to remove specific mobile apps from your device. Note when location services have not been enabled in any of your apps, we may still infer data about your location based on your IP address. |
Data Retention
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Note that if you ask us to remove your personal data, we may retain your data as necessary to comply with our legal obligations.
We process and for about 6 months store the pseudonymized data on the cloud servers with all necessary means and measures of data protection, let alone special requirements provided by GDPR (fraud, legal claim, etc.). Other than that, all personal data is deleted once the 6-month period is over.
If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data, including situations such as the following:
- Where we need to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
- Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.
Third-party links
Our Site and Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Terms of Use
Please also visit our Terms of Use which state the terms, disclaimers, and limitations of liability governing your use of the Site and Services.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat your personal information, we will post the new privacy policy on this page, and we may also send a courtesy email to you to the email address we have on file for you if any.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes.
Where Agency is located
If you access any of the Digital Properties that use our technology, please be aware that your information may be transferred to, stored and processed by us and our affiliates in our facilities in the United States and by those third parties with whom we may share your information.
These countries (including the United States) may not provide an adequate level of data protection for your information (as determined by the European Commission for personal data in its jurisdiction) or
have data protection or other laws as comprehensive as those in your country.
Agency as data processor
Agency `s customers, and not Agency, may determine the purpose and means of processing Personal Data provided to Agency by or at the direction of such customers (“Data Controllers”). In such event Agency (“Data Processor”) is a “data processor” under the EU General Data Protection Regulation (“GDPR”) and a “service provider” under the California Consumer Privacy Act (“CCPA”). Agency performs such processing services on behalf of its customers in accordance with this Privacy Policy and/or the terms of the agreement between Agency and the particular customer. To the extent that Agency’s agreement with a customer conflicts with the terms of this Privacy Policy, the terms of such agreement will govern.
As Data Controllers, Agency’s customers are responsible for disclosing the rights of individuals with respect to their Personal Data, and terms for the collection and use of that Personal Data, in accordance with the GDPR, CCPA, and other laws requiring such disclosures.
Agency’s customers (not Agency) may determine the purpose and means of processing Personal Data of EU persons provided to Agency as a Data Processor by or at the direction of such customers. Agency performs such processing in accordance with this Privacy Policy and the terms of data processing agreements executed by Agency with such customers. Agency customers are responsible for disclosing the rights and terms for processing of Personal Data in accordance with the EU General Data Protection Regulation.
Age Limits
We do not knowingly collect or solicit personal data about or direct or target interest-based advertising to anyone under the age of 18 or knowingly allow such persons to use or access the Site and Services. If you are under 18, please do not send any data about yourself to us, including your name, address, or email address. No one under the age of 18 may provide any personal data. If we learn that we have collected personal data about a child under age 18, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 18, please contact us.
Contact Us
If you have any requests for resolving issues (other than issues related to data protection) we encourage you to contact us through contact@crevio.io.
You can contact us directly regarding the processing of your information by Agency, by post to contact@crevio.io.